We’ve been playing catchup, and now we’ve made it! Feels good to be able to bring you all the goodies and micro-lessons from the past months.
How can we possibly summarise all we’re learning about the pet peeves of journalists on Twitter?
Well, we’re in a time in history when VC funding keeps climbing and startups keep reproducing. But we can’t say the same about the media industry, even when it comes to the segment that focuses on covering tech and / or startups. The new dynamics mean we see a lot more PR activity, but on average those performing it are not doing so with a thorough understanding of the startup PR game.
The enormous asymmetry in the number of journalists versus PRs, and the increasing workload on the shoulders of a few journalists, means there is no time and few platforms for a direct conversation between journalist and PR on the meta of the PR game. As a result, we get pet peeves on Twitter. Unfortunately, something that a lot of PR pros should see will be lost forever in the Twitterverse. So let’s make the most of it here!
Happy learning! The BUPR team.
July
Piggybacking on someone else’s pain. Constantly. Not a PR strategy. Thanks.
–
— Javier Hasse (@JavierHasse) July 7, 2021
Pitch me ONE more random CEO commenting on Sha'Carri Richardson. See what happens.
Corporate support was cool at first. But, by now, it's become a VERY evident media grab.
Piggybacking on someone else's pain to get press? GTFO
–
There is the right time and place for an opinion piece, and it should be the one right place.
#PRs, why do you keep pitching unsolicited opinion pieces that have already been written up? Especially when you send it to a number of publications. It's bad for SEO, which means it's bad for your clients and it's bad for your relationship with the #journalists.
— Eric Johansson (@EricJohanssonLJ) July 8, 2021
We are professionals that shine the brightest when being in the shadows. Facilitate the call with your client / founder. But not much more.
PR people who insist on introducing their client on a Zoom call:
— Mike Butcher (@mikebutcher.bsky.social) (@mikebutcher) July 8, 2021
1. Why?
2. It’s not a Webinar. You’re not an MC.
3. Are you REALLY needed (on the call)?
4. If you must join, at least check the client didn’t forget to make a crucial point which they’ve forgotten.
5. Again, why?
Understand exclusives and embargos. Or you will have a real mess on your hands.
For the PRs: pls don’t send me ‘late’ timed embargo pressers tagging them as exclusive, & then apologise that you forgot to tell me that it was given to other online media for an earlier time. I will not do that story. Period! And if I find it out, I will take that story down!
— Akansha Dimri (@AkanshaDimri) July 13, 2021
We’re in the year 2021. There should be almost no need to use attachments.
Why PRs continue to send enormous photo attachments on email, therefore clogging up MY storage space, I do not know. It's *fucking* annoying. Tech PRs who don't know how to use Dropbox or Gdrive etc really should change careers. Good grief…
— Mike Butcher (@mikebutcher.bsky.social) (@mikebutcher) July 19, 2021
One day’s notice for a TechCrunch writeup? Doesn’t bode well…
Are you expecting a real story told or a press release rewrite? One day's notice on news leads me to believe the latter.
— Mary Ann Azevedo (@bayareawriter) July 20, 2021
The person (source) you are pitching should be presentable (online). Or it’s a journo red flag.
I know this is often not the #PR exec's job, but please make sure your source has a bio page at their co. or an updated LinkedIn. Tons of outlets have fact checkers and a LI profile that is not updated and does NOT have a photo is extremely problematic and often a red flag. 1/
— Ellen Chang 張 心 瑩 (@EllenYChang) July 21, 2021
August
Journalists can cut through the BS. So it’s in the interest of PRs not to send any BS.
Saying a brand is “purpose-driven” is often like a restaurant saying it’s “gourmet”: The word is overused, overly vague, and usually means something is not actually gourmet. (It’s also rarely newsworthy on its own.)
— Marty Swant (@martyswant) August 3, 2021
Lovely metaphor, Jon. Just like you wouldn’t throw a brick through a window to send a letter, don’t cross certain digital lines either.
Tagging journalists in google docs? Pffft. Our firm wraps bricks in printed-out PR pitches and throws them through reporters' windows
— Jon Christian (@Jon_Christian) August 5, 2021
Most journos don’t care that you mention you read they wrote about similar companies. They just want to hear why your story is relevant.
Hi Brian,
— Brian Heater (@bheater) August 10, 2021
I scrapped together some personal information about you that I found online. Would you be interested in covering my crypto startup?
Logos on photos are a no-go. Thanks Cate!
Sometimes something seems really smart. But it ends up that it isn’t. Like stalker subject lines.
PR REQUEST
— Adrían Bridgwater✍⌨️ (@ABridgwater) August 19, 2021
Dear PR people, sending me a pitch with a subject line that quotes my last Tweet does not show how connected you are, it's just deeply creepy and disturbing, please don't do it.#journorequest pic.twitter.com/2cW7iiu7Fg
Like in Dante’s inferno, circling back probably leads nowhere good.
How is it a "follow up" if I saw the first email, knew I couldn't do anything with it and didn't reply?
— Adrían Bridgwater✍⌨️ (@ABridgwater) August 19, 2021
Oh, good, you've Re: forwarded it again for a 3rd time, what a great approach. #journorequest#circleback pic.twitter.com/y9rz9gDY9K
Not a pet peeve, pretty much the opposite. Alex here highlights how reaching out weeks in advance for funding rounds is the way to go (as opposed to only a few days).
Heads up to folks whose emails I am replying to: startups/CEOs/VCs are reaching out about future rounds weeks in advance due to general volume — emailing me about something in a few working days is a recipe for me to have already kinda figured out my schedule
— alex (tired) (@alex) August 20, 2021
September
Everyone manages their inbox differently. Tech journos get hundreds of emails every day, so potentially they won’t be able to respond as quickly as you wish them to.
I've had PR folks email me in the morning, offering up an exclusive and asking me to reply by EOD with a yes or no. Many times I don't even SEE an email until the next day or couple of days after. Just fyi.
— Mary Ann Azevedo (@bayareawriter) September 13, 2021
“I just had to delete a thousand unread emails. […] There are so few of us and so many of you.” Spray and pray doesn’t work folks. Send personalised, relevant emails please.
As a journalist whose first job out of college was at a PR firm, I’ve got strong feelings on the “pray and spray” PR approach, especially since I just had to delete a thousand unread emails. There are so few of us and so many of you. Do your homework.
— Katie Jennings (@katiedjennings) September 14, 2021
Great advice from Harry. Not a journo, but he knows the game. And his pet peeve is how others don’t play it well. Lesson here? Cultivate relationships and create stories (as opposed to: blasting out press releases to lists of email addresses).
It is staggering to me how few founders think through the press release & funding round announcement strategically.
— Harry Stebbings (@HarryStebbings) September 29, 2021
Journalists will not just care.
You have to sell it to them.
You have to have an angle.
Existing relationships convert better. Cultivate them pre news.