The first quarter of 2023 is behind us (time flies when you’re busy). Despite many in the media declaring their time on Twitter was over following Elon Musk’s acquisition of the avian social media platform, we’re happy to tell you that pet peeves are still alive and kicking. We can still comment on PR pitches gone wrong, and also flag pet peeves we might actually disagree with.
Let’s see what the first months of the year had in store for us…
January
PR is a people business. Yes, journalists need newsworthy stories, or they won’t cover you. No, that doesn’t mean all interactions are “transactions”.
It’s really disappointing to discover that a founder/company/VC you thought you’d built an *actual* relationship with views it as purely transactional.
— Mary Ann Azevedo (@bayareawriter) January 24, 2023
Clocks changing, time zones with different names for summer and winter. There’s lots one can get wrong with timing. And in PR, timing is key!
"Embargo lift:* JANUARY 25 AT 9.30 AM CEST*"
— Dan Taylor (@sensorpunk) January 24, 2023
Considering that ceSt doesn't begin until the last Sunday in March, I'll be running this at 8:30 CET.
PR peeps – get your timings right, because journalists do.
This is just confusing. What!?
A PR person wrote me a "Dear XX" Twitter DM, blocked me, and then pitched again via email. How should I handle this?
— Alex Kantrowitz (@Kantrowitz) January 30, 2023
Very often it’s just about the basics, common sense. Chances are if you are pitching a publication called The Banker, your pitch needs to have something related to the banking industry…
I'm going to draw a flow diagram for PRs when pitching The Banker. It starts with 'Are you (or your client) a bank?' YES/NO (Hint: The clue is in the name of the publication…)
— Liz Lumley (@LizLum) January 31, 2023
February
You wouldn’t pitch something based on events that happened last year. Wait, someone would?
Honestly, pitches starting with "during the pandemic" I immediately file under 'old news'. Moving on.
— Dan Taylor (@sensorpunk) February 2, 2023
As a PR pro, it should not seem like you’ve just been in cryo-sleep for a decade.
just got pitched my second "Uber for X" startup this week. let's not do this again, guys, it is weird out there but not 2016!
— Alex Konrad (@alexrkonrad) February 3, 2023
Don’t define the actions that create problems and then execute that exact same action. Offer something new, something interesting! You’re already stealing a bit more time, make it worth it! If not, don’t follow up.
Is it that difficult to read/listen?
Venting. I have an OOO reply stating I have been w/out power & unable to respond in a timely manner. Still, many people have continued to email me repeatedly. Some even acknowledging my situation. Please. Have some restraint in these situations. If it's not urgent, wait.
— Mary Ann Azevedo (@bayareawriter) February 6, 2023
March
The eternal misunderstanding: no response, not even a decline from a journalist. But there’s a reason for that. Do all PR people know it? Do all of them understand how to deal with it? Seems not…
I'm really empathetic to PRs who pitch, pitch, pitch & do several follow ups. (Trust me, I get it!)
— Kristen Parisi ☕️ (@Kris10Parisi) March 8, 2023
But also, need PRs to understand that journalists are doing our best & can't provide detailed feedback to every one of the 60+ pitches a day we get. Or may have delayed responses.
If a journalist already declined, the worst thing you can do is follow up with nothing that could be game-changing for the pitch. Unfortunately, even that is unlikely to cut it. Make sure your first email packs the biggest possible punch.
PR: "Hey I just wanted to follow up about…"
— Haje (@Haje) March 7, 2023
Me: "I already declined. No need to follow up again"#PRFail
You can’t invite someone on a press trip and then retract the invitation because of their integrity in their journalistic practices.
Alright journo Twitter, how do we respond to a PR who invited you on a press trip then rescinded the invite after you accepted because "they're prioritizing confirmed coverage"?
— Katie Lockhart (@fndyrhappyplate) March 9, 2023
Emailing a tech journalist on something that isn’t about tech… is this really a PR fail? I don’t think they’d be worthy of being considered “in PR”.
Christ, a lot of PRs wouldn't know a news angle if it bit them in the ankles.
— Haje (@Haje) March 9, 2023
No, I don't need your report, your infographic, or your offer of a comment for an industry I don't cover. <grumble grumble>#PRFail
Reid Hoffman once said, “If you’re not embarrassed by the first version of your product, you’ve launched too late.” However, don’t send a journalist a product to review if you know there are still issues with it!
PR: Here's a unit for you to review
— Haje (@Haje) March 7, 2023
Me: It doesn't work 100%.
PR: It's a pre-production unit, you found a known problem.
Me: I'll have to mention that in the article.
PR: Nooooo
Me: Well… _you_ sent me this device to review, not mentioning it was pre-prod. #PRFail
There are limits to the number of comments journalists need for things like the new budget.
The power of saying “no”, PR edition. Does the client pay you to do what they say, or to do what you believe is best? Patrick knows the answer.
More PR firms need to be bold enough to tell clients that their pitches are bad instead of wasting everyone’s time just so you can cut and paste a bunch of annoyed responses.
— Patrick Coffee (@PatrickCoffee) March 13, 2023
“I hope you are well” and its variations are just… hollow. You don’t need to use it! What might be useful is to use names.
my friend died last week and i am re-watching glee i am not fine pic.twitter.com/jNKsugqury
— amanda silberling (@asilbwrites) March 16, 2023
No, no, nooo. Timing 101. Journalists are in the business of NEWs. Also, if you are really working in PR, what do you need wires for?
PR: "Hi it looks like you are interested in this space, here's a press release"
— Haje (@Haje) March 21, 2023
Me: <looks at release, notices there is no date>
Me: <Googles the title of the release, discovers it went out on the wires 3 weeks ago>#PRFail
Deja vu in the same month. Who are these people?
PR: "Can you write about us?"
— Haje (@Haje) February 2, 2023
Me: "Maybe, send me a release?"
PR: <sends link to a wire service from a week ago>
Me: Well… That's no longer news. #PRFail
You can leverage timing to get something really right. Or, making the wrong calculations, you can get it really wrong.
How not to do #iwd2023
— Jamie Klingler (@jamieklingler) March 8, 2023
This is obscene https://t.co/9xekpxfKql
The PR pro that uses ChatGPT to cheat will soon realise they are cheating themselves. Know what tools are (not) for.
The fastest way to get your client + your PR agency blacklisted from a journalist and their corresponding outlet is to send plagiarized quotes (from chatgpt OR copying/pasting from other websites OR even their own blog!). Please educate your clients about the consequences of
— Jill Schildhouse jillschildhouse.substack.com (@JillSchildhouse) March 22, 2023
Almost every journalist and all PR research suggests email is the preferred method. So why not try that?
We disagree that this is a PR fail, because no real PR professional would send this. Likely scammers who are also sucky scammers.
Yes, I too, occasionally, try to bulk order Tech Crunch on short notice. #PRFail pic.twitter.com/Tn9MZrJqUQ
— Haje (@Haje) March 27, 2023
Want to learn even more? Check out some of our previous journalist pet peeves blog posts:
Journalist pet peeves on Twitter – Q4 2022
Journalist pet peeves on Twitter: Q3 2022
Journalist pet peeves on Twitter: Q2 2022
Journalist pet peeves on Twitter: Q1 2022
Journalist pet peeves on Twitter: Q2 2021
Journalist pet peeves on Twitter: March 2021
Journalist pet peeves on Twitter: February 2021
Journalist pet peeves on Twitter: January 2021