Pet peeves is back in action. Journalists’ inboxes are more flooded than ever. Yet PRs keep showing a lack of understanding of the journalist situation that prevents them from effectively carrying out their jobs. On the other hand, more opportunity for those that do things well to succeed.
Consistency is key. Over the long term, relevant and well-timed pitches will create a long-term relationship that is mutually beneficial. It’s a mystery why so many PRs think it’s better to apply pressure and brute force their way to getting covered, when it’s actually so self-destructive. One possibility is lack of PR education and false expectations coming from above, which end up being reflected throughout the process. As well as exercising self control, a good measure for PR professionals is to prepare in a much more structured way to push back clients and bosses on expectations, even if they will not like to hear it.
New low alert! Faking an email from a journalist by editing the history of the conversation. Wait a second. Why is that even something that is possible to do?
I've seen some desperate PR moves, but this is a new low — this PR created a fake email response from me to make it sound like I had previously shown interest in this story. It's so easy to demonstrate I didn't send that email… I can't imagine why they thought this would work. pic.twitter.com/owps7iIFqy
— Paul Sawers (@psawers) January 3, 2022
No means no.
It is genuinely amazing when PR people (I say people, it's literally always men) think that they can bully me into writing about their client. If I say no, it is going to be no
— Charlotte Jee (@charlottejee) January 12, 2022
Can we try a bit harder on the founder photos?
I'm sure it's an excellent company, but people… Can we try a little harder on the founder photos? PLEASE? https://t.co/fOUmnFYqav
— Mike Butcher (@mikebutcher.bsky.social) (@mikebutcher) January 13, 2022
PS – the startup mentioned by Mike reacted and upped their game.
Ok, well done for changing it @SoSafeSecurity – you deserve to have the boring original swapped out now https://t.co/Iq2vR6gsFX
— Mike Butcher (@mikebutcher.bsky.social) (@mikebutcher) January 19, 2022
Do your research. Did you imagine it would be that easy to be on TechCrunch? No! So, go on and find the legit, proper way to make contact.
Every day. pic.twitter.com/uQkS2Fcw7g
— Frederic Lardinois (@fredericl) January 19, 2022
Some people believe in mail merges for PR. They are wrong.
Right click, delete. pic.twitter.com/3YdvMJ1psV
— Dan Taylor (@sensorpunk) January 21, 2022
Two lessons in one! “Following up here” should be banned in emails. Second tip, check what the hell you write in your press releases.
Today's emails include a PR who literally just sent the words "Following up here." and an agency asking where I got some apparent misinformation from for one of my articles, that turns out was originally included in a press release they sent me last week.
— Charlotte Trueman (@charrindisguise) January 21, 2022
What PRs always try hard to tell founders – it is also their game. They also need to develop relations with journalists. Let PRs take most of the weight off, but get to know journos in your industry.
A reminder of why your pitch and story need to stand out. Even more so, your reputation.
Drowning in PR pitches and it’s not even Monday afternoon.
— Marty Swant (@martyswant) January 24, 2022
More mail merge fail.
I AM the news pic.twitter.com/zB3fNT27qr
— Robert Scammell (@RobertScammell) January 25, 2022
NFT, NFT, NFT.
1p for every PR pitch about NFTs. pic.twitter.com/1MNfmgckV9
— Yessi Bello-Perez ✨ (@yessibelloperez) January 25, 2022
Explains why our pitch never got traction. Jokes aside, keep in mind journalist inboxes are unmanageable – you need to stand out.
“Please do your research. If not, you are wasting your time”. Highlights once again, the basic level of PR education needed in the startup (and business in general?) community.
If you pitch me repeatedly on topics I do not cover, and never have covered, I will not respond to you. Please do your research before repeatedly sending emails to reporters. If not, you are wasting your time and theirs, and they will not take you seriously.
— Mary Ann Azevedo (@bayareawriter) February 8, 2022
Different embargo times to different outlets. That’s a huge no-go. Unless you wanna really piss off the journalists.
Chalk up one more dishonest PR firm to my list of those who intentionally withhold information about giving different embargo times to different outlets. Such an annoying start to the day and such a waste of time in a busy week.
— Ingrid (@ingridlunden) February 9, 2022
An embargo is an embargo. A strict embargo is still… just an embargo.
Well since it's a STRICT embargo …. pic.twitter.com/LrBNXKCQFF
— Dan Taylor (@sensorpunk) February 10, 2022
Not clearly written out as a pet peeve, but we can imagine how annoying this could become if everyone starts doing it.
So voice note PR pitches are a thing now?
— Emma Haslett (@emmahaslett) February 11, 2022
The art and science of crafting a press release. Rule number 1, you probably shouldn’t have the word probably anywhere in there. Probably best left to Carlsberg.
Don’t expect journalists to write you love letters. Every second counts, so they are likely to avoid formalities and just get to the point.
Not only do I get a tonne of email, I also get a LOT of random messages *a day* (WhatsApp, Messenger, SMS, Instagram DM, Twitter DM, etc). “Mike! Can you write about…” etc. So, “if I’m curt with you, it’s because time is a factor.” Assuming I can reply…https://t.co/MpiVd7B8RW
— Mike Butcher (@mikebutcher.bsky.social) (@mikebutcher) February 23, 2022
Just no.
"Hi Eric, I know you're writing about the Ukraine crisis, but wouldn't you much rather like to write about this Finnish fintech that happens to be one of my clients instead?" – random PR#PRfail
— Eric Johansson (@EricJohanssonLJ) February 25, 2022
How to creep out a journalist and get blocked by them.
— Robert Scammell (@RobertScammell) February 25, 2022
Some people are just deluded.
For journos to wanna speak to founders, get in touch before the news is out!
Dear PR folks (and startups and investors), do not send me news the day of and then include, "if you'd like to speak to the founder or investors, happy to set that up."
— Dan Taylor (@sensorpunk) March 7, 2022
I needed to speak to them three days ago. #fail
“Just go out and meet some journalists”.
*Free* PR tip: Rather than spending a fortune on the annual journalist survey about what we think of your PR, and how you can get better press coverage why don't you just go out and meet some journalists….?
— James Coney (@jimconey) March 9, 2022
Patience is a huge asset in PR. Unfortunately, not many clients have it. Learn to manage expectations of clients and bosses, and understand that journalists are time-deprived.
If you've e-mailed me this week, be patient. My inbox has been neglected
— Mary Ann Azevedo (@bayareawriter) March 8, 2022
Another huge asset is attention to detail. Journalists may forgive, but they hardly forget – or let something pass untweeted.
PR: Hi, Scott, our client has noticed an error in your article about them. Please update. Me: I've double checked and there isn't an error in my article. PR: Apologies Scott, this was in another title. Sorry about the confusion. Have a nice day! pic.twitter.com/Y4sMczq2ZM
— Scott Thompson (@ScottThomps74) March 24, 2022
We’re surprised the email was even opened on a Sunday. Perhaps the intention was for it to be opened on a Monday. In any case, double-check, that all you do is helpful, rather than annoying, even if it seems like a small thing.
Don't email me on a Sunday afternoon with 'I’m a bit confused as to why my client's news hasn’t run yet? Sorry to bug you but..' #prfail pic.twitter.com/eyqaqxFAXG
— Scott Thompson (@ScottThomps74) March 27, 2022
PRs still have a lot to learn about freelance journalists. One lesson: be extra clear in your subject lines.
I hate it when PRs title an email in such a way as to make a freelancer think it's a commission, so that they open it. Not many do this (and PRs, I really appreciate most of you!) but I've received a few of these recently and find it frankly pretty mean?
— Jess Denham (@jess_denham) March 30, 2022
Adding links to old stories. The job of a journalist? Not really.
To all PR chums: No I won't update a three-year old story to add a link to your client. It's a waste of my time and it's a waste of your time to ask me and to then send another email asking if I'd seen your email. I did. I just ignored you cause it's a stupid request.
— Eric Johansson (@EricJohanssonLJ) March 31, 2022